Privacy Policy

Effective Date: January 1, 2025

Welcome to Kuxetu. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our photo booth rental and event services.

1. Information We Collect

In order to provide you with exceptional photo booth rental and event services, we collect various types of information:

1.1 Personal Information

When you book our services or contact us, we may collect the following personal information:

  • Full name and contact details (email address, phone number)
  • Event details (date, location, type of event)
  • Billing and payment information
  • Delivery or service address
  • Any special requirements or preferences for your event

1.2 Photographic Content

During the provision of our photo booth services, photographs and videos may be captured. We collect and process this content solely for the purpose of delivering our services to you and your event guests.

1.3 Technical Information

When you visit our website, we automatically collect certain technical information, including:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring website addresses

2. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To process your bookings, coordinate event logistics, and deliver photo booth services
  • Communication: To respond to inquiries, send booking confirmations, and provide customer support
  • Payment Processing: To process transactions and maintain financial records
  • Service Improvement: To analyze usage patterns and improve our services and website functionality
  • Marketing: To send promotional materials about our services (only with your consent)
  • Legal Compliance: To comply with applicable laws and regulations

3. Data Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share information with trusted third-party vendors who assist us in operating our business (payment processors, delivery services, equipment suppliers)
  • Legal Requirements: We may disclose information when required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity

4. Photo and Video Content

Photos and videos captured at your event through our photo booth services are your property. We handle this content as follows:

  • All images are provided to you or your designated representative after the event
  • We may retain copies for a limited period for quality assurance purposes
  • We will only use event photos for marketing purposes with your explicit written consent
  • Guests at your event have control over sharing their individual photos through our digital platforms

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure SSL encryption for data transmission
  • Regular security assessments and updates
  • Restricted access to personal information on a need-to-know basis
  • Secure storage systems with backup protocols

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Event photos and videos are typically retained for 30 days after delivery, after which they are securely deleted from our systems.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Objection: Object to the processing of your personal information
  • Portability: Request transfer of your information to another service provider
  • Withdrawal of Consent: Withdraw consent for marketing communications at any time

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

12. Contact Us

Get in Touch

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Company Name: Kuxetu

Address: 42 Grove Lane, London, SE5 8SY

Email: [email protected]

Phone: +44 207 385 1927

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.